The Embassy of the Kingdom of the Netherlands in London, United Kingdom

Applying for a Passport or ID card

Application procedure

A Dutch passport or identity card application (first time and renewal) can be submitted at the passport section of the Netherlands embassy in London. Applications at the passport section of the Netherlands embassy in London are by appointment only on working days between 8:30 and 12:00 and between 13:30 and 15:20. An application has to be submitted in person. This also applies to minors. From 1 March 2015 it is no longer possible to lodge a passport or identity card application at the consulates in the UK. The honorary consuls are only available for certain consular services/emergencies.

Checklist passport / identitycard applications

Checklists with specific instructions on which documents need to be submitted depending on a first time application or renewal and whether the applicant is a minor (younger than 18 years of age) or adult as well as information about applying for a second passport can be found here.

Applying in person and parental consent

All applications have to be submitted in person. This applies to both children and adults. The child and all people with parental responsibility for a minor (usually both parents) have to be present when lodging a passport application for a minor (below eighteen years of age) or an identity card application for a child up to the age of twelve. More information.

Appointments

To book an appointment to lodge an application for a passport and/or identity card with the passport section in London please click here.
Please note that the first available appointment may be several weeks away.

Fees

Payments at the Embassy in London have to be made by debit or credit card (any Visa or Master card). American Express and (postal) cheques are not accepted. For an overview of the current consular tariffs, click here.

Passport application requirements

In the column on the right you can download a passport application form and the specific requirements for the submission of a passport application. Incomplete files will not be processed. In that case you will be informed which additional documents you have to submit before we can accept and  process your application.
There are strict criteria for passport photographs. These are different from the requirements for a British passport. The requirements are set out on the page 'passport photographs'. On this page you can also find a list of instructed photographers in the United Kingdom. If you are unable to submit correct photographs, your application cannot be accepted. Please inform the photographer that you wish to use the pictures for a Dutch passport application.

Current processing times

You are advised to submit your application well before the expiration date of your current passport or the date on which you are planning to travel. Kindly note that some countries request a minimum passport validity of six months upon entry or scheduled return. The processing time for all applications (passports and identity cards) currently amounts to a maximum of four weeks, but may be extended if further investigation is required.

Status updates

In accordance with Article 41.1 of Dutch Passport Law, the Dutch authorities aim to process Dutch passport and ID-card applications within 4 weeks of submission.
As of 1 March 2015, decisions are taken at the Regional Support Office of the Dutch Ministry of Foreign Affairs in The Hague. Only if the processing time has (almost) exceeded 4 weeks or you can submit documentation proving there is an urgent unforeseen reason for travel, the Embassy can contact the Regional Support Office in The Hague for a status update.

Collection

When you come to the Netherlands Embassy in London for the application of a new passport or identity card you are given the choice to either pick up the new document(s) or have them sent to you.

The new Dutch passport or Dutch identity card can only be handed over or sent to you once the old document(s) has been made invalid.

If you chose to come and collect the new document(s) in person, you will be notified (preferably by email) as soon as it/they are ready. You can come to the Embassy without an appointment on working days between 8:30 – 12:00 and 13:30 – 15:30. Do not forget the letter or printout from the email as well as any old/current Dutch travel documents in your possession. Please note! In addition to the (Bank)holidays mentioned on the website the consular department is also closed every first and third Wednesday of the month.

At an additional charge of £7.00 you can also choose to have the new Dutch travel document(s) sent by Royal Mail Special Delivery to any (safe) British address. If you wish to keep your current valid travel document in your possession whilst the new passport/identity card is being processed (for instance because you need to travel in the meantime), you will be notified by email when your new document is ready. You will first need to send the old Dutch passport and/or identity card by Special delivery to the Embassy - for the attention of the Passport Department - before the new document(s) can be sent to you. Your old passport and/or identity card will be returned to you together with the new document(s). In case certain pages still contain valid visa or residence permits and therefore shouldn’t be made invalid, please make sure this is stated clearly.

Contact

Passport en Legalisation Helpdesk (also for specific questions relating to passport and identity card applications already lodged at the passport section in London): 
By telephone: +44 20 7590 3200 between 08:30 - 10:30 and between 13:30 - 15:30
By email:  Contact form
By fax: 020 7590 3344 | abroad 0044 20 7590 3344

Address:
Passport Section
38 Hyde Park Gate
London SW7 5DP
(all applications (renewal and first-time) by appointment only)

Applying in the Netherlands

Dutch nationals living abroad can apply in the Netherlands at one of the designated municipal offices. Click here for more information.